FAQ

Will I need a Website before I can create an app?

Yes. Having a Website for your business is highly recommended and is sometimes required by Apple and Android to publish your app in their stores. Having a Website for your business is the first step. Contact us if you need help in this area. Info@InspiredAppsInc.com


What is the difference between a mobile Website and a mobile app?

A mobile Website is a smaller version of your full Website. It is formatted to fit onto a mobile device and only includes the content that your customers would need to see on a mobile device.

A mobile app is an application installed on the mobile device. It’s always there for them to use without searching for your Website. It allows you to send information directly to your customers like sales, specials, or events.

Your mobile website will bring new customers to you. A mobile app keeps those customers by engaging with them on a regular basis — you can send them push notifications announcing specials, coupons, and events at a moment’s notice, directly to them; you can interact with your customers through social media directly from your app; you can offer and keep track of loyalty cards on your app. The businesses who see the value of having both a mobile website and a mobile app are way ahead of their competitors.


How can an app help my business?

They provide instant information to your customers when they need it. You can keep them engaged, get feedback, build a loyalty program, and create a connection with your customers.


I’m not sure what features I need?

Not a problem! That’s what we’re here for. We’ll study your Website and ask you specific questions to help us help you determine what features will be best for your business. We also use benchmark techniques comparing what features work for others in your field. Your clients will be a huge help in this area as well, since you are creating this app for them to use. Ask them what they would like to see in an app.


What if I publish my app and then decide I want to add a feature?

You will have plenty of time during the design process to check out all the features we offer, but in the event you need something added later we can help with that. Just contact us with any changes you want to make or add and we’ll quote you a price. Design changes are $50 per hour. Contact us for a quote on how much time your change will require. Info@InspiredAppsInc.com


Can you guarantee my app will be approved in the iTunes store?

Yes. We work with a team who has published approximately 2% of all apps in the Apple iTunes store. (Considering there are over a million apps in the app store – 2% is a huge number!) If your app doesn’t get approved on the first try, we will do whatever it takes to get it approved or we will give you your money back.


I’m not sure how my business would use an app?

We recommend that you visit the app store either on iTunes or Google Play and search for apps in your industry. See what others, possibly your competitors, are doing with their app. This may inspire ideas for you. If you’re still not sure, contact us and we can help. Info@InspiredAppsInc.com


Is there a way to see what my app would look like?

Sure! Contact us to create a free demo app. Info@InspiredAppsInc.com


What happens after my design consultation?

After you meet with our design team we will get right to work on developing a draft app for you to see. You’ll be able to download this demo app right to your mobile device and share with others to get their feedback as well. During this draft phase is usually where new ideas will ignite and we’ll talk about any changes we want made at this time.


What happens after the draft phase?

After the draft phase we’ll get to work on making any necessary changes or additions and give you a final draft for one more round of approval. After your final approval we will start the process of getting the app approved in the app stores.

We will take as much time as you need to make sure your app is exactly what you want.


What if I change my mind about the app during the design phase?

We require a 50% down payment to begin the work. Depending on how far into the design process we’re in we may be able to refund a portion of that 50% down payment.


What if I change my mind about the app after it has been published?

Once the app has been published you will have 30 days to contact us to receive a partial refund.


Are there any additional fees that I need to know about?

No. There are no hidden costs. Everything is up front and detailed on our Pricing page.The one time set up fee includes all the features that you want and the monthly maintenance fee covers any maintenance updates that are needed. We do offer other services to expand your mobile app outside of our standard features. These additional services are quoted on an hourly basis and no additional work will ever be done without your written approval.


If I have more questions, who can I contact?

We’d be happy to answer any of your questions. Please contact us at Info@InspiredAppsInc.Com for any questions.